Citizens Advice Winchester District supports thousands

Citizens Advice Winchester District has released its latest Impact Report. <i>(Image: Citizens Advice Winchester District)</i>
Citizens Advice Winchester District has released its latest Impact Report. (Image: Citizens Advice Winchester District)
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Thousands of people across the district have received vital support from an advice service.

Citizens Advice Winchester District helped residents with complex and growing financial and social challenges between April 2025 and March 2026.

In its latest Impact Report, the charity revealed it secured £2.8m in additional income for local people, wrote off £200,000 of debt and handled more than 12,000 calls and emails.

Citizens Advice Winchester District has released its latest Impact Report. (Image: Citizens Advice Winchester District)

Sue Campbell, CEO of Citizens Advice Winchester District, said: "The past year has shown just how vital our service is.

"People are facing unprecedented pressures, often juggling multiple challenges at once.

"Thanks to our dedicated staff, volunteers and partners, we’ve been able to provide a lifeline - helping people regain stability, understand their rights and look ahead with more confidence."

In-person advice was provided to more than 2,000 people, and 115 outreach events took place across the district.

The report noted that clients now typically present with five or six related issues, compared to two or three five years ago.

The organisation supported individuals with more than 19,000 problems during the year, spanning debt, housing, employment and family matters.

Two-thirds of those helped had a disability or long-term health condition.

The service also delivered 49 financial resilience workshops to improve money management skills.

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