I’m moving and will be renting somewhere on my own for the first time.
It feels like there’s so much to think about, I’m worried I’ll forget something important.
Do you have any advice on what I should do when looking for a new home?
Most properties available for rent are listed online or with lettings agents.
If you have the chance, renting directly from a landlord might be a bit cheaper before you move in, as they may ask for fewer references and you might not need to do a credit check.
But you’ll have to deal with them directly if any issues arise during the tenancy.
It’s worth noting some landlords use a lettings agent to find their tenants and then manage the properties themselves.
If an agent is managing the property, then you’ll deal with them rather than with the landlord directly, for instance, if you need to get any repairs done.
Remember, never pay any money before you’ve seen the property as this is a common tactic used by rental fraudsters.
If you can, take someone with you when viewing properties for a second opinion.
If repairs are being done when you view a property, it’s a good idea to take pictures of the issues and follow up after the viewing with an email so you’ve got a record of the issues and that you were told they’d be sorted before you move in.
Things often happen very quickly when trying to find somewhere to rent so always ask the landlord or letting agent some key questions to make sure properties you’re considering are safe, affordable and meet your needs.
Key questions to ask include:
- How much is the rent? Is it payable monthly or weekly?
- How long is the tenancy for?
- Are bills included in the rent?
- Are any appliances or furniture included?
- Is there a break clause allowing any fixed term to be ended early, if needed?
- Does the landlord need a guarantor?
- Is there a tenancy deposit, how much is it, and how will it be protected?
It’s also good to ask whether the tenancy is for a self-contained property, or whether there are shared facilities, whether or not it’s a joint tenancy with other people and, if relevant, if you can have pets.
Make sure you’re happy with the arrangements.
Check if you’ll need to pay a holding deposit while the landlord carries out pre-tenancy checks.
A deposit can’t be more than a week’s rent and should be returned to you at the start of the tenancy.
You should also ask your landlord or letting agent what documents you'll need to provide when you agree to rent the property, including evidence of your Right to Rent.
Avoid ‘subletting’, which is when you rent directly from an existing tenant, as they might not have the landlord’s permission to rent to you, which could cause problems further down the line.
If a tenant is showing you around the property on behalf of the landlord, they should give you the landlord's contact details.
If a landlord refuses to rent to you because of who you are, this may be discrimination – for example, because of your race, religion or sexual orientation.
A 'no kids policy' or refusing to rent to you because you get benefits could also be discrimination.
You only need to tell a landlord or letting agent you receive benefits if they ask.
Remember, if you need any other pointers or advice on renting, or you run into any problems, you can contact Citizens Advice for help.
We offer free, independent, confidential and impartial advice to residents of Test Valley, relating to benefits, work, money and debt, consumer (including energy), relationships, housing, law and rights, discrimination, tax, healthcare, education, and more.
You can check for advice on the national website, 24 hours a day: citizensadvice.org.uk.
You can email us via our website, 24 hours a day: testvalleycab.org.uk/email-advice-form.
You can call us for free, 9am to 5pm Monday to Friday: 0808 812 6681.
You can visit us:
- 9.30am-12pm, Monday-Thursday, 1st Floor, Chantry House, Chantry Way, Andover, SP10 1LZ
- 9.30am-12pm, Monday-Friday, Former Magistrates Court, Church Street, Romsey, SO51 8AQ
We also have advisers at the Andover and Romsey foodbanks during their opening times, and an adviser at Whitchurch Town Hall on Tuesdays between 9.30am to 1pm.
Would you like to become a volunteer adviser with us to make a positive difference to people’s lives in our community?
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