A LUXURY kitchen design studio in Winchester has won the Kitchen Retailer of the Year Award.

The Myers Touch were presented with the prestigious award at the 2021 kbbreview Retail & Design Awards, in Liverpool's Anglican Cathedral on September 15.

Founded by Keith and Helena Myers in 2003, the award winning design studio was established with the vision to create bespoke kitchen living spaces.

Their large, contemporary studio on the outskirts of Winchester, showcases ranges of kitchen displays from manufacturer, SieMatic.

The company were awarded ‘Kitchen Retailer of the Year’ in recognition of how the business adapted to the Covid-19 lockdown.

They used innovative internal systems for their staff and developed initiatives that ensured the showroom business could service existing clients whilst closed to attract new ones.

Part of this was to create a monthly virtual design talk series that allowed them to market and communicate with potential clients who were thinking of having a new kitchen in their home.

The online design talks proved so popular that staff were brought back from furlough early to manage the increase in business enquiries from customers contacting them about new kitchens.

Keith Myers, Director of The Myers Touch, said: “As our business approaches 20 years in the kitchen design industry, we are thrilled to win this coveted award at the kbbreview awards.

“Helena and I are over the moon to win this award and we would like to thank all our clients and members of staff.

“Despite one of the hardest years due to the Covid-19 lockdown with all its restrictions, we were able to navigate our way through and the business became adaptable and agile which allowed us to achieve success.”

Andrew Davies, Managing Editor of kbbreview, said: “The Myers Touch has appeared as a finalist for this coveted award many times, however this year they have pushed the consumer experience and staff engagement even further during such a challenging time.

“From the investment in new management software, the live Design Talks, the refitted displays and team wellness programmes, they successfully negotiated the many obstacles that the pandemic and lockdowns threw at us all.”