SIR: I have just returned from collecting my shopping from Tesco's Click and Collect station and what a miserable experience it was to be sure.

The rain was pouring through the join in the corrugated roofing onto my shopping as well as running down the back of my neck and soaking the sleeves of my coat.

The operative was cheerfully plodding around in the water, getting a dousing each time he leant over fill the baskets.

If Tesco's cannot run to getting the necessary repairs carried out on the corrugated roof I am considering getting up some Crowdfunding for the benefit of those of us who feel safer shopping online rather than in the shop.

Daphne Dear,

Fairdown Close,

Winchester