A CARE HOME has received a top rating from regulators after an inspection.

Tegfield House in Chilbolton Avenue, Winchester, received an 'outstanding' overall rating from the Care Quality Commission.

The facility, which is run by Hartford Care, was deemed to be excelling in its care and responsiveness for residents.

Following a visit to the care home in June this year, the inspector's report, which was published on September 17, said staff did not see there "exceptional practice as anything more than what should be provided".

The report said: "Throughout our inspection, we saw people being offered choices, for example, where people had meals, where they wanted to sit, what they wanted to eat and what activities they wanted to participate in.

"People received exceptionally person-centred care and support. Staff knew people very well, they knew who the person had been before they came to the home and about their interests and families, the kind of information that made people individuals. Staff could start and hold a conversation with people because they knew them so well."

Sean Gavin, Hartford Care's chief executive officer, said: "This is a magnificent achievement for Tegfield House and one of which we are all immensely proud.

"Huge congratulations to Jo Aitken, the home's manager, and her superb team who have worked tirelessly to attain such incredibly high standards at Tegfield. We are delighted that their hard work has been recognised with this fully deserved outstanding rating."

Tegfield House can accommodate up to 24 residents in a two-storey building and at the time of inspection there were 23 people using the service.

The care home was acquired by Hartford Care in 2004 and had previously been rated as 'good' after the previous CQC inspection in 2016.

Home manager Jo Aitken said: "I am completely overwhelmed by this overall rating for our wonderful Tegfield family. In our last inspection, we received a 'good' rating which was the incentive we needed to go one better this time – and we did it!

"Our priorities have always been to ensure our residents receive the best possible care at all times and without exception. We treat them all as unique individuals and do everything we can to make their lives as comfortable and enjoyable as possible.

"I cannot praise Team Tegfield enough for their exceptional work in making our lovely home a wonderful place for both our residents and our staff. This accolade means so much to all of us there."