YOU could have the most smoothly-run business in the world – but you need customers for it to succeed.

The service excellence award, sponsored by JM Finn, recognises companies with a genuine and innovative focus on customer service.

Do you know a company like this? If so, you have the chance to nominate them. 

The judges are seeking companies that clearly understand and address customer needs, providing exceptional service that sets them apart.

Simon Tufnell, head of Winchester at JM Finn, said: “At JM Finn excellent service is at the heart of what we do – we want to secure our clients’ trust and peace of mind in managing their wealth challenges. We are pleased to be sponsoring an award that celebrates businesses who are also prioritising client satisfaction.”

Organised by the Hampshire Chronicle, Winchester BID, and Hampshire Chamber of Commerce, these awards serve as a testament to the entrepreneurial spirit that thrives within the district.

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The awards are sponsored by Paris Smith, Dutton Gregory, Winchester City Council, Winchester University, Winchester BID, Trethowans, Ridge & Partners and JM Finn. 

In addition, the awards receive valuable support from Natwest, Honey & Harvey, Little Kitchen, and Chesil House.

Each nomination received will undergo meticulous evaluation by a judging panel and may be visited by a mystery shopper. 

The names of the three finalists in each category will be unveiled on Thursday, May 2. The awards evening will be on Thursday, May 30. 

The awards categories are: business leader; charity and social enterprise; large business; SME/independent business; new business; technology and innovation; sustainable business; service excellence; and creative and cultural.

Businesses can submit their entries at winchesterbusinessawards.co.uk.

Winchester City Council will award the Millennium Egg to a business or individual who has made an impact on the area. 

Also, the Business of the Year award will be chosen from the category winners.

Nominations for this year's Winchester Business Excellence Awards are open until Thursday, April 18. 

The awards package includes a £500 multi-media advertising prize for each category winner, valid until December 31.

To enter, visit newsquestevents.co.uk/business-awards-2/.