SIR — I visited the new Waitrose, to discover there are no lavatories there. I hear these will only be available when their coffee shop opens. Meanwhile, it would be expedient for the council to insist Waitrose install Portaloos, and, failing that, to suspend their opening until they are fully equipped.

Tesco’s new refurbishment is very impressive, but they have closed their café “on the sly” and replaced it with a coffee shop. This looks like a case of discrimination against the working community in Winnall, for whom there do not appear to be other breakfast facilities in the area.

This café was an eating experience and Tesco seem to have closed it against the wishes of the regular users. Both of these are examples of the large stores being driven by profit motives at the expense of the communities they purport to serve.

Roger Turner, The Close, Winchester.