AN INDUSTRY first is set to boost operational efficiencies for an Eastleigh-based haulage company.

AFS Haulage Ltd is one of over 100 independent transport providers which make up Palletways Group distribution network in the UK.

Palletways – the largest network of palletised freight delivery in Europe – has developed a new digital information hub aimed at providing operational and customer data in real time to improve processes, communication, traffic and vehicular planning.

Andy Seagrave, principal at A.F.S Haulage Ltd, said: “No other local transport company providing express delivery services for palletised freight can offer the business critical data to customers that we can via the Palletways Digital Information Hub.

“The new digital system will enable us the see the whole of our business in real time so we know where every pallet is every minute of every day.

“The development forms part of our overriding commitment to provide significant added value to our logistics services via the Palletways distribution network and in doing so ensure service excellence for our customers.

“The Digital Information Hub will help us make significant efficiency gains in our depot and on the road. Importantly, it will enable us to enhance the customer experience by: providing them with total visibility of their consignments throughout the supply chain; proactively managing any transport issues to ensure deliveries on time; reducing downtime on telephone calls; and opening up new business opportunities by highlighting potential new markets based on customers’ existing delivery profiles.”